Privacy Policy

Last updated: June 13, 2026

Kaymily Home LLC ("we," "us," or "our") operates the website kaymilyhome.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit, browse, or make a purchase on our site.

1. Information We Collect

We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact our support team. This information may include your name, email address, billing address, shipping address, phone number, and payment information.

We also automatically collect certain device and browsing information when you visit our site, including your IP address, browser type, operating system, pages viewed, and referring URL.

2. How We Use Your Information

We use the information we collect for the following purposes: to process and fulfill your orders; send order confirmations, shipping updates, and delivery notifications; respond to your customer service inquiries; send marketing communications (only with your explicit consent); improve our products, website, and customer experience; detect and prevent fraud; comply with legal obligations.

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings. We use third-party services including Shopify (e-commerce platform), Google Analytics, and Meta Ads.

4. Data Sharing

We share your personal information with trusted third-party service providers: Payment Processors (Stripe, Shopify Payments), Shipping Carriers (USPS, UPS, FedEx), and Email Marketing Platforms (Klaviyo). These providers are contractually obligated to protect your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Account data is retained until you request deletion. Order and transaction records are retained for a minimum of 3 years for tax, accounting, and legal compliance purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at privacy@kaymilyhome.com.

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission and secure payment processing through PCI-DSS compliant providers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

Terms of Service

Last updated: June 13, 2026

Welcome to Kaymily Home. By accessing or using our website kaymilyhome.com, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Agreement to Terms

By accessing, browsing, or making a purchase on kaymilyhome.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Kaymily Home LLC.

2. Eligibility

You must be at least 18 years of age or the age of majority in your state of residence to make a purchase on our website. By placing an order, you represent that you are of legal age and have the legal authority to enter into this agreement.

3. Products & Availability

We have made every effort to accurately represent our products. Product images are for illustrative purposes, and actual products may vary slightly. We reserve the right to discontinue any product, limit order quantities, change prices, or refuse any order suspected of being fraudulent.

4. Orders & Payment

By placing an order, you are making a binding offer to purchase. Orders are only confirmed when you receive an order confirmation email. We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay. All prices are listed in US Dollars (USD).

5. Shipping & Delivery

We ship to addresses within the contiguous United States. Orders are processed within 1–2 business days. Standard shipping takes 3–7 business days. Free standard shipping is available on all orders over $69. Orders under $69 incur a $5.99 flat-rate shipping fee. Risk of loss and title pass to you upon delivery to the carrier.

6. Returns & Refunds

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase within 30 days of receiving your order, contact us at returns@kaymilyhome.com to initiate a return. Items must be returned in original packaging with all parts and hardware included. Refunds are processed within 10 business days of receiving the returned item.

7. Disclaimer of Warranties

Our products are sold "as is." Kaymily Home LLC makes no representations or warranties of any kind, express or implied, as to the operation of this website or product information. We do not warrant that the website will be uninterrupted, secure, or error-free at all times.

8. Limitation of Liability

To the fullest extent permitted by law, Kaymily Home LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Intellectual Property

All content on kaymilyhome.com, including product images, descriptions, text, graphics, and logos, is the property of Kaymily Home LLC and is protected by US and international copyright laws.

10. Governing Law

These Terms shall be governed by the laws of the State of New York, USA. Any disputes shall be resolved in the courts of New York County, New York.

11. Contact

Refund Policy

Last updated: June 13, 2026

We want you to be completely satisfied with your Kaymily Home purchase. If you're not happy, we're not happy. Below is our complete refund and return process.

30-Day Satisfaction Guarantee

We offer a 30-day money-back satisfaction guarantee on all purchases. If you are not satisfied with your product for any reason within 30 days of receiving your order, contact us at returns@kaymilyhome.com and we will issue a full refund — no questions asked.

How to Initiate a Return

• Step 1: Email us at returns@kaymilyhome.com with your order number and reason for return
• Step 2: Wait for our return authorization email (we respond within 1 business day)
• Step 3: Pack the item securely in its original packaging with all parts and hardware
• Step 4: Use the prepaid return shipping label we provide
• Step 5: Drop off the package at any authorized shipping location

Returns sent without prior authorization will not be accepted and may be returned to sender.

Return Address

Damaged or Defective Items

We take quality seriously. If your item arrives damaged, defective, or if you receive the wrong product: Contact us within 48 hours of delivery with photos of the item AND the original packaging. We will cover return shipping costs and send a replacement at no charge within 3–5 business days.

Non-Returnable Items

• Items that have been assembled, modified, or damaged by the customer
• Items returned after 30 days from the delivery date
• Items without original packaging or missing parts
• Products purchased from unauthorized third-party sellers

Refund Timeline

Once we receive and inspect your return, we will notify you by email within 3–5 business days. Approved refunds are credited to your original payment method within 10 business days. Your bank or credit card company may take an additional 5–10 business days to post the refund.

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Shipping Policy

Last updated: June 13, 2026

At Kaymily Home, we are committed to getting your order to you quickly, safely, and affordably.

Shipping Destinations

We currently ship to addresses within the contiguous United States (the 48 continental states, excluding Alaska, Hawaii, and US territories). At this time, we do not offer international shipping.

Processing Time

All orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM EST on Friday will be processed the following Monday.

Shipping Methods & Delivery Times

* Delivery times are estimates from the date of shipment, not the order date. Carrier delays are outside our control.

Free Shipping

Free standard shipping is automatically applied to all orders over $69 within the contiguous United States. No promo code required. This applies to standard shipping only; expedited shipping charges apply if selected.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a direct link to track your package.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, we will contact you to confirm the correct address. A re-shipping fee may apply.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it: Check around your property, wait 24 hours for delivery scans to update, then contact us at support@kaymilyhome.com and we will file a carrier claim.

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